House Concierge Company

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Electrical

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Diagnostics: no electricity

Diagnostics and fault finding · Warranty: 6 months · HCC-ELC-001
15 000 ₸

The technician finds out why the power went out in the apartment, house or on a separate line: checks the main breaker, the panel and the breakers, measures the voltage, finds the faulty section and names the cause and the cost of the fix.

Not included: Repair and replacement of failed elements (paid separately according to the price list); materials and equipment

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Finding a wire break

Diagnostics and fault finding · Warranty: 6 months · HCC-ELC-002
20 000 ₸

Using instruments, the technician finds the place of a wire break in the wall, ceiling, cable or the line of sockets and lighting, marks it and suggests a way to fix it.

Not included: Fixing the break; opening and finishing the walls; materials

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Repairing a wire break

Diagnostics and fault finding · Warranty: 6 months · HCC-ELC-003
20 000 ₸

The technician restores the damaged section of the circuit: opens the break, joins or replaces a section of wire, insulates the connection and checks that the line works.

Not included: Cable, cable channel, corrugated conduit, junction boxes; finishing the walls after opening

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Insulating a damaged wire (per spot)

Diagnostics and fault finding · Warranty: 6 months · HCC-ELC-004
5 000 ₸

The technician restores the insulation on a damaged section of wire: cleans the spot, insulates it and checks that there is no leakage or heating.

Not included: Wire replacement; materials

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a switch or socket (existing point)

Sockets, switches, junction boxes · Warranty: 6 months · HCC-ELC-005
5 000 ₸

The technician installs and connects a switch or socket in a ready socket box, checks operation, fixing and absence of heating. Also suitable for replacing old ones.

Not included: Socket or switch; socket box; cable

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a wall box (with cutting)

Sockets, switches, junction boxes · Warranty: 6 months · HCC-ELC-006
10 000 ₸

The technician marks the place, cuts a hole in the wall (concrete, brick, drywall) and installs a socket box on mortar or screws for a socket or switch.

Not included: Socket box; socket or switch; cable; chasing (paid separately)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Junction box installation and wiring (cutting, mounting, connections)

Sockets, switches, junction boxes · Warranty: 6 months · HCC-ELC-007
20 000 ₸

The technician cuts a hole in the wall or ceiling, installs a junction (mounting) box, connects the wires according to the diagram (terminals, welding or crimping), insulates the connections, labels the lines and tests the circuit.

Not included: Junction box; terminals, insulation, fasteners; cable; socket box

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing a plug

Sockets, switches, junction boxes · Warranty: 6 months · HCC-ELC-008
5 000 ₸

The technician cuts off the old plug and fits a new one to the cord of an appliance or extension lead (with earthing if needed) and checks that the contact is reliable.

Not included: Plug

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a 380 V three-phase outlet

Sockets, switches, junction boxes · Warranty: 6 months · HCC-ELC-009
10 000 ₸

The technician mounts a 380 V power socket (connector) for three-phase equipment on the wall, connects it to the line and checks phasing and operation.

Not included: Power connector; socket box or surface-mount housing; cable; circuit breaker

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Replacing a light bulb

Lighting · Warranty: 6 months · HCC-ELC-010
1 000 ₸

The technician replaces a burnt-out bulb, including in a hard-to-reach place (with a ladder).

Not included: Bulb

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Replacing a lamp socket without removing the chandelier

Lighting · Warranty: 6 months · HCC-ELC-011
5 000 ₸

The technician replaces the socket in a light fitting or chandelier without taking it off the ceiling: switches off the power, replaces the socket and checks operation.

Not included: Lamp socket

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a recessed light (each)

Lighting · Warranty: 6 months · HCC-ELC-012
8 000 ₸

The technician cuts a hole in the ceiling (stretch, drywall), installs a recessed light, connects it to the line and checks operation.

Not included: Light fitting; cable; bulbs

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a wall light

Lighting · Warranty: 6 months · HCC-ELC-013
8 000 ₸

The technician installs a wall sconce or wall light, connects it to the line and checks operation.

Not included: Light fitting; cable; fasteners

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a ceiling, pendant or linear light, chandelier up to 5 kg

Lighting · Warranty: 6 months · HCC-ELC-014
12 000 ₸

The technician (assembling if necessary) hangs a ceiling, pendant or linear light or a chandelier weighing up to 5 kg, connects it to the line and checks operation and fixing.

Not included: Light fitting or chandelier; hook, bracket; bulbs; cable

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Assembling a chandelier

Lighting · Warranty: 6 months · HCC-ELC-015
10 000 ₸

The technician assembles the chandelier according to the instructions: shades, pendants, bracket, wiring inside the fitting. Installation on the ceiling is paid separately.

Not included: Chandelier, components

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing and connecting an LED strip (per meter)

Lighting · Warranty: 6 months · HCC-ELC-016
3 000 ₸

The technician sticks or mounts an LED strip along the customer's line, connects it to the power supply and controller and checks the lighting.

Not included: Strip, power supply, controller, profile, wires

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Repairing a mirror backlight

Lighting · Warranty: 6 months · HCC-ELC-017
20 000 ₸

The technician determines why the mirror lighting does not work (strip, power supply, switch, wiring), replaces the faulty element and checks operation. Moved from the "Carpenter" section because the work is electrical.

Not included: LED strip, power supply, wires, mirror (paid separately)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a flush-mounted electrical panel (12–36 modules)

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-018
50 000 ₸

The technician cuts a niche, installs the panel, connects the main and group breakers, labels the lines and checks the circuit and the protection tripping.

Not included: Panel, breakers, RCDs, DIN rail, busbars, wires

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing a surface-mounted electrical panel (12–36 modules)

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-019
45 000 ₸

The technician mounts a surface panel on the wall, connects the main and group breakers, labels the lines and checks the circuit and the protection tripping.

Not included: Panel, breakers, RCDs, DIN rail, busbars, wires

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing an RCD (2–4 poles)

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-020
12 000 ₸

The technician installs a residual-current device on the DIN rail in the panel, connects it and checks tripping.

Not included: RCD (residual-current device)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing a circuit breaker (1–3 phase)

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-021
12 000 ₸

The technician installs or replaces a circuit breaker on the DIN rail, connects the wires and checks tripping.

Not included: Circuit breaker

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing a contactor

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-022
15 000 ₸

The technician installs or replaces a contactor in the panel, connects the power and control circuits and checks switching on.

Not included: Contactor

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing a magnetic starter

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-023
15 000 ₸

The technician installs or replaces a magnetic starter, connects the power and control circuits and checks operation.

Not included: Magnetic starter

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing an electricity meter

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-024
15 000 ₸

The technician removes the old meter and installs a new one, connects the phase and neutral and checks operation. Sealing is performed by the energy supply organization.

Not included: Meter; sealing and registration (a service of the energy supply organization)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing a 220 V voltage stabilizer

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-025
20 000 ₸

The technician installs or replaces a voltage stabilizer in a single-phase network, connects it to the panel and checks the output voltage.

Not included: Stabilizer; circuit breaker

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing or replacing a 380 V voltage stabilizer

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-026
40 000 ₸

The technician installs or replaces a three-phase stabilizer, connects it to the panel and checks the output voltage by phase.

Not included: Stabilizer; circuit breaker

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Installing an EV charging station up to 12 kW

Electrical panel and breakers · Warranty: 6 months · HCC-ELC-027
80 000 ₸

The technician installs a wall-mounted charging station, connects it to the panel through a separate breaker and RCD and checks operation and safety of the connection.

Not included: Charging station; cable; breaker and RCD; cable channel, corrugated conduit

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Laying a cable on the surface (per meter)

Cable and wall chasing · Warranty: 6 months · HCC-ELC-028
3 000 ₸

The technician runs a cable along the surface of a wall or ceiling and fixes it. 220 V cable (1 phase): 3×1.5; 3×2.5; 3×4 mm². 380 V cable (3 phase): 5×1.5; 5×2.5; 5×4 mm². Without corrugated conduit, cable channel or chasing.

Not included: Cable, cable channel, corrugated conduit; fasteners

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Laying a cable in a cable channel or conduit (per meter)

Cable and wall chasing · Warranty: 6 months · HCC-ELC-029
4 000 ₸

The technician runs a cable in a cable channel or corrugated conduit along a wall or ceiling and fixes it. 220 V cable (1 phase): 3×1.5; 3×2.5; 3×4 mm². 380 V cable (3 phase): 5×1.5; 5×2.5; 5×4 mm². Without chasing.

Not included: Cable, cable channel, corrugated conduit; fasteners

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Cutting a wall chase for cable (per meter)

Cable and wall chasing · Warranty: 6 months · HCC-ELC-030
6 000 ₸

The technician cuts a chase in a concrete wall for a cable or pipe, carefully, with a vacuum cleaner, and cleans the groove. Filling and finishing of the chase are paid separately.

Not included: Filling and finishing of the chase; cable; corrugated conduit

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Cutting a wall chase for cable (per meter)

Cable and wall chasing · Warranty: 6 months · HCC-ELC-031
4 000 ₸

The technician cuts a chase in a drywall, brick or aerated-concrete wall for a cable or pipe, carefully, with a vacuum cleaner, and cleans the groove. Filling and finishing of the chase are paid separately.

Not included: Filling and finishing of the chase; cable; corrugated conduit

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Connecting a home appliance (existing point)

Appliance connection · Warranty: 6 months · HCC-ELC-032
15 000 ₸

The technician connects electrical household appliances to a ready power point: electric stove, hob, oven, water heater and other appliances. Checks the connection and operation. A kitchen hood is a separate service.

Not included: Appliance; plug, socket, cable; plumbing connection (in the "Plumbing" section)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Kitchen hood installation and connection (without ductwork)

Appliance connection · Warranty: 6 months · HCC-ELC-033
25 000 ₸

The technician marks the place, fixes the hood to the wall or a kitchen cabinet, connects it to a socket or the electrical line, joins it to a ready ventilation outlet and checks the motor, lighting and operating modes. Running the air duct (corrugated or box)…

Not included: Hood and components; air duct (corrugated, box) and adapters; running the air duct (a separate service, per 1 m); socket and cable if a new point is needed (paid separately per the price list);…

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

General terms

  • Prices are in tenge, without VAT (HCC is not a VAT payer). Prices are the same for Almaty and Astana.
  • Call-out is included for orders of 15,000 ₸ or more (lawn mowing and snow removal: 20,000 ₸). Call-out without an order or below the minimum: 5,000 ₸.
  • A "final" price is the total. A "from" price is a minimum; the manager confirms the final cost after clarifying the scope.
  • Warranty: 6 months for household and engineering services; 1 day for cleaning and territory; none for concierge services.
  • Cancellation and rescheduling are free no later than 30 minutes before arrival (except emergency orders); later, 5,000 ₸ is withheld.
  • Materials, equipment and components are paid separately unless stated otherwise.
  • Cashless payment only.

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