Cleaning and grounds

Regular wet cleaning of the home: clean surfaces, floors and bathroom without deep cleaning.

Included: Dusting furniture and surfaces (accessible height); washing floors; wiping mirrors and door glass; cleaning the bathroom (toilet, sink, bathtub or shower); kitchen: sink, stove and the outside of cabinet fronts; taking out the trash, replacing bags; HCC chemicals, equipment and consumables are included

Not included: Washing windows; cleaning the oven, refrigerator and the inside of cabinets; post-renovation cleaning; hauling away bulky waste

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of all rooms: removing deposits and stubborn dirt, cleaning hard-to-reach places.

Included: Everything in the maintenance cleaning; washing windows from the inside and window sills; washing walls, doors, skirting boards, radiators, sockets and switches; cleaning the stove and the outside of the hood; removing deposits from plumbing fixtures and tiles; cleaning the balcony (floor); cleaning chandeliers without dismantling; HCC chemicals, equipment and consumables are included

Not included: Windows on the outside; cleaning the inside of the oven and refrigerator; dry cleaning of furniture, carpets and mattresses; taking out construction waste

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Post-construction cleaning: removing construction dust and leftover finishing materials.

Included: Removing construction dust from all surfaces; washing windows, frames and reveals; cleaning leftover paint, glue, filler and grout from tiles, plumbing fixtures, doors and glass; washing floors; cleaning the bathroom; collecting small construction waste into bags (up to 10); HCC chemicals, equipment and consumables are included

Not included: Hauling away bulky and construction waste (by estimate); removing hardened cement, mounting foam and paint from complex surfaces (as found); dry cleaning of furniture

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of the kitchen: from the fronts to the inner surfaces of appliances and cabinets.

Included: Washing the fronts and worktop; cleaning the stove and hood; cleaning the inside of the oven and microwave; washing cabinets inside (by agreement); cleaning the inside of the refrigerator; washing the sink and mixer; cleaning the floor; HCC chemicals, equipment and consumables are included

Not included: Washing dishes and sorting groceries; cleaning the hood with dismantling of the filter (by agreement)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of the bathroom with removal of deposits and disinfection.

Included: Cleaning the toilet, sink, bathtub or shower; removing deposits and rust from tiles and joints; washing the mirror, heated towel rail and floor; disinfection; HCC chemicals, equipment and consumables are included

Not included: Sealing joints ("Plumbing" section); removing efflorescence and construction deposits (as found)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Removing carbon deposits and grease from the walls, racks, trays and glass of an oven or stove.

Included: Cleaning the walls, door and glass; washing racks and trays; polishing the outside; HCC chemicals, equipment and consumables are included

Not included: Repair and replacement of appliance parts

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Defrosting and washing a refrigerator or freezer inside and out.

Included: Switching off and defrosting; washing shelves, drawers and seals; disinfection; wiping the outside; HCC chemicals, equipment and consumables are included

Not included: Taking away and storing food; refrigerator repair

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Cleaning a balcony or loggia with washing of the walls, floor and glazing from the inside.

Included: Removing dust and cobwebs; washing the floor, walls and window sill; washing the glazing from the inside; taking out trash in bags; HCC chemicals, equipment and consumables are included

Not included: Washing the glazing from the outside (rope-access workers); hauling away bulky waste

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Quick cleaning and preparing the apartment for the next guests' arrival with a photo report.

Included: Cleaning to the maintenance standard; changing bed linen and towels (linen provided by the owner); checking items and damage; restocking consumables (per list); photo report; taking out the trash; HCC chemicals, equipment and consumables are included

Not included: Laundry (on request); minor repair and purchases; dry cleaning

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Washing windows, frames, reveals and window sills on both sides.

Included: Washing glass on both sides; frames, reveals, window sills; seals; mosquito screens (on request); HCC chemicals, equipment and consumables are included

Not included: Washing windows from the outside from the 3rd floor and above without access (rope-access workers, separate estimate); washing after renovation (see "Post-renovation cleaning")

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Washing large glazed surfaces: panoramic windows, stained glass and facade glazing with telescopic equipment.

Included: Washing glass and frames on both sides where accessible; safe equipment (telescopic poles); HCC chemicals, equipment and consumables are included

Not included: Work at height with rope-access workers (separate estimate)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Washing the glass and frames of a glazed balcony or loggia structure.

Included: Washing glass and frames inside and outside (where accessible); window sill and reveals; HCC chemicals, equipment and consumables are included

Not included: Washing from the outside without access (rope-access workers)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Washing horizontal and vertical blinds without or with removal.

Included: Washing the slats; wiping the rod and mechanism; HCC chemicals, equipment and consumables are included

Not included: Blinds repair; removal and installation ("Carpenter" section)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Gentle washing of stretch ceilings without streaks.

Included: Washing with mild compounds and microfibre; removing dust and stains; HCC chemicals, equipment and consumables are included

Not included: Fixing sagging and damage of the canvas

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of a sofa's fabric upholstery on site with removal of stains and odors.

Included: Stain treatment; extractor cleaning; drying (natural, the technician states the time); HCC chemicals, equipment and consumables are included

Not included: Cleaning leather and suede upholstery (by estimate); removing old stains without a guarantee of the result

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Cleaning the upholstery of an armchair, pouf or chair on site.

Included: Stain treatment; extractor cleaning; HCC chemicals, equipment and consumables are included

Not included: Cleaning leather upholstery (by estimate)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of a mattress with removal of stains, dust and odors.

Included: Vacuuming; stain treatment; extractor cleaning on both sides; antibacterial treatment; HCC chemicals, equipment and consumables are included

Not included: Removing old stains without a guarantee of the result; drying for 6–12 hours

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of a double mattress with removal of stains, dust and odors.

Included: Vacuuming; stain treatment; extractor cleaning on both sides; antibacterial treatment; HCC chemicals, equipment and consumables are included

Not included: Removing old stains without a guarantee of the result

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Cleaning a carpet with removal of stains, dust and odors.

Included: Vacuuming; stain treatment; extractor cleaning; HCC chemicals, equipment and consumables are included

Not included: Cleaning silk and antique carpets (by estimate); taking the carpet to a dry cleaner

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Cleaning wall-to-wall carpet on site.

Included: Vacuuming; stain treatment; extractor cleaning; HCC chemicals, equipment and consumables are included

Not included: Laying and replacing the covering

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Treating a room with dry fog to remove persistent odors (tobacco, animals, burning, mold).

Included: Treatment of a room up to 50 m²; airing; recommendations; HCC chemicals, equipment and consumables are included

Not included: Eliminating the source of the odor (repair, replacing materials); treatment above 50 m² (by estimate)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Regular cleaning of an office, shop or commercial premises.

Included: Wiping surfaces and equipment; washing floors; cleaning bathrooms and kitchen; taking out the trash; HCC chemicals, equipment and consumables are included

Not included: Washing windows; dry cleaning of furniture

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Deep cleaning of commercial premises.

Included: Everything in the maintenance cleaning; washing windows from the inside; cleaning furniture and window sills; removing deposits; HCC chemicals, equipment and consumables are included

Not included: Dry cleaning of furniture and carpet (separate services)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Post-construction cleaning of commercial premises.

Included: Removing construction dust; cleaning finishing residues; washing windows and floors; collecting waste into bags; HCC chemicals, equipment and consumables are included

Not included: Hauling away bulky waste; removing hardened cement and foam

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Mowing a lawn with removal of the grass. Call-out included, minimum order 20,000 ₸ (Almaty and Astana).

Included: Inspection and "before" photo; mowing with a lawn mower; edges and hard-to-reach places with a trimmer; collecting the grass into bags and removing it; "after" photo; certificate

Not included: Weed treatment and fertilizing; clearing leaves and construction waste

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Mowing a lawn with removal of the grass. Applies to the area above 10 sotkas (the first 10 sotkas — 5,000 ₸ each). Call-out included.

Included: Inspection and "before" photo; mowing; edges with a trimmer; collecting and removing the grass; "after" photo; certificate

Not included: Weed treatment and fertilizing

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Mechanical snow removal from the adjacent territory or plot. Minimum order 15,000 ₸, call-out included.

Included: Inspection and "before" photo; agreeing snow storage places; clearing by machine; "after" photo; certificate

Not included: Snow hauling (on request, a partner company); manual clearing at entrances (a separate item); de-icing treatment

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Hauling away the cleared snow by a partner company on request. The price depends on the volume and location.

Included: Organizing the hauling; HCC supervision; photos and certificate

Not included: Snow removal on the territory (a separate service)

Starting price. A manager will confirm the final price after clarifying the scope of work. Leave a request or contact us in any convenient way.

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Manual clearing of entrance areas, stairs and places inaccessible to machinery.

Included: Clearing with shovels; treating steps (sand on request); "before" and "after" photos

Not included: Snow hauling; de-icing materials (separate)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Spreading de-icing agent or sand on paths, steps and driveways.

Included: Spreading the agent; photos; certificate

Not included: Agent (paid separately as used)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.

Sweeping and collecting trash and leaves on the adjacent territory, without hauling away the collected waste. Minimum order 15,000 ₸, call-out included (Almaty and Astana).

Included: Inspection and "before" photo; sweeping; collecting household waste and leaves; cleaning bins and entrance areas; waste is put into bags at an agreed place; "after" photo; certificate

Not included: Waste hauling; bulky and construction waste, tires, hazardous waste (by estimate)

Call-out is included if the service is ordered. Call-out without an order is 5,000 ₸. Minimum order with free call-out is 15,000 ₸.